Shipping policy
Tracking
Tracking updates appear within 1–2 business days after your order ships. You will receive a shipping confirmation email with your personal tracking link.
You can also track your order anytime at tryworkproof.com/apps/parcelpanel.
Questions about your delivery? Contact us at contact@tryworkproof.com and we will help you review the shipment information.
Shipping details
Order processing takes 1–2 business days. We ship Monday through Friday. Weekend orders are processed the following Monday.
Estimated delivery after dispatch:
| United States | 6–12 business days |
| United Kingdom | 7–12 business days |
| Australia | 7–12 business days |
| Germany | 7–15 business days |
| Rest of Europe | 7–15 business days |
| Rest of the world | 7–15 business days |
Delivery timeframes are estimates. Weekends and public holidays are not included, and parcels may take slightly longer during peak seasons.
Duties and import fees
We currently cover customs fees and import duties, so there is nothing extra to pay on delivery. We cannot guarantee how long this will last, but any change would only apply to future orders.
Your address
Please double-check your shipping address before placing your order. WorkProof is not responsible for orders shipped to an incorrect address provided at checkout.
PO Box addresses are not supported by our carrier. Please use a physical street address.
Changes and cancellations
To change your address or cancel an order, contact us at contact@tryworkproof.com within 12 hours of placing it, with your order number. Because we process orders quickly, your order may already be in fulfillment before your request reaches us. All changes and cancellations are subject to approval.
Lost or stolen parcels
WorkProof is responsible for delivering to the address provided at checkout. We are not liable for packages lost or stolen after the carrier has marked them as delivered. Please make sure your delivery location is secure.
If your tracking has not updated for an unusually long period, contact us at contact@tryworkproof.com and we will look into it with the carrier.
Questions
contact@tryworkproof.com — answered within one business day, Monday to Friday.